Privacy policy

At Casysac, accessible from our Shopify store, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Casysac and how we use it.

1. Information We Collect

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, shipping address, billing address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders (including shipping and payments).
  • Communicate with you regarding your order status or support inquiries via contact@casysac.com.
  • Improve, personalize, and expand our website experience.
  • Understand and analyze how you use our website.
  • Send you marketing communications (only if you have opted-in).

3. Consent and Data Subject Rights

If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights. Under the GDPR, you have the right to access, rectify, or erase your personal data. You also have the right to object to the processing of your data or request data portability.

4. Third-Party Services (Shopify and Payments)

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases. Additionally, third-party providers used by us (such as payment gateways and shipping carriers) will only collect and use your information to the extent necessary to allow them to perform the services they provide to us.

5. Cookies

We use "cookies" to enhance your experience. These are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

8. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at:
Email: contact@casysac.com